Compact payment terminal on a checkout counter.

Beta support is direct and practical.

During beta, support is focused on guided setup, clear communication, and learning from the workflows that matter most.

Onboarding help

We help understand your setup before asking you to rely on the product.

Feedback loop

Beta users can report friction and influence what gets cleaned up next.

Email support

Use support@bibeno.co.za for beta support and product questions.

Clear limits

If a workflow is not ready, we will say that instead of pretending it is.

Send the question. We will route it properly.

For beta users, include the workflow, what you expected to happen, and whether the issue is blocking live work.

Support request

No public support backend is connected yet. The site prepares an email draft to support@bibeno.co.za.