Legal
Last updated: July 29, 2026.
This notice applies to visitors who use the Bibeno public website, submit an early-access application or contact Bibeno about the product. Bibeno is responsible for the application and website-contact information described here.
When you apply for early access, we collect your name, work email, business name, business type, location and device requirements, current point-of-sale context, workflow priorities and rollout timeframe. A phone number and additional context are optional. We also receive ordinary technical request records from the infrastructure used to deliver and protect the website.
Application information is provided directly by you. The fields marked as required are needed to review product and rollout fit; Bibeno cannot assess an application if they are not provided. Optional fields may be left blank.
We use the information to review product fit, respond to the application, plan guided onboarding, prevent abuse, provide support and maintain an appropriate record of the enquiry. We do not use the public application to collect customer payment details, employee records or live operating data.
The application records whether you agreed that Bibeno may contact you about early access and related onboarding, the source of that consent and the privacy-policy version in effect when it was captured.
Bibeno may send an application confirmation email and contact suitable applicants about scope, pricing, responsibilities and timing. Submitting an application does not create a commercial commitment.
Application information may be accessed by authorised Bibeno personnel and by service providers used to host, secure, store or deliver the website, application record and related email. Access is limited to what is required for those purposes.
Bibeno keeps application records only for as long as they are reasonably required for the stated purposes, legal obligations, dispute handling and consent or withdrawal evidence. Appropriate technical and organisational safeguards are used, but no internet transmission or storage system can be guaranteed to be completely secure.
The public website does not currently use advertising or behavioural-analytics cookies. Hosting and security services may still process ordinary request information needed to deliver and protect the website.
Do not submit customer payment details, employee records or other sensitive operational data through the public application form.
You may ask whether Bibeno holds your application information, request access or correction, object to processing where applicable, or withdraw contact consent by emailing support@bibeno.co.za. Bibeno may need to verify your identity before completing a request.
If you believe your personal information has been processed in a way that violates POPIA, you may lodge a complaint through the Information Regulator (South Africa). Privacy questions for Bibeno can be sent to support@bibeno.co.za.
