Skip to main content
Bibeno

What Bibeno does.

Software overviewPoint of saleProducts & menusInventory managementBackoffice & reportingCustomers & loyaltyTeam managementKitchen & recipesBookings & clientsCustomer invoicingMultiple locationsOnline ordering
Bibeno Backoffice menu builder showing sample menu groups, submenus and products.See all the software on one page.Explore
Pricing

Who we are.

About BibenoContact usGet started
Bibeno POS Sales screen with products, receipt items and the order total.Why we’re building Bibeno.Explore
Download
Sign inBook a demo
Legal/Workforce Feature Schedule

Workforce Feature Schedule

Responsibility, privacy, time, leave, payroll preparation, deductions, advances, tips, service charges, evidence, correction, and exit rules for workforce features.

Status: Effective 06 November 2026Version: 1.0.0Content hash: e8cc6a81d3e147a4cc043d41971b94112f07f33eabd967976a517a0b89877c41
1. Scope and employer role0% read

On this page

Workforce Feature Schedule

  1. 1. Scope and employer role
  2. 2. Feature activation
  3. 3. Worker classification and workplace policies
  4. 4. Privacy, monitoring, and employee notice
  5. 5. Access and segregation of duties
  6. 6. Time, attendance, and scheduling
  7. 7. Leave
  8. 8. Payroll preparation and tax
  9. 9. Deductions from remuneration
  10. 10. Employee cash advances
  11. 11. Tips, service charges, and earnings
  12. 12. Employee access and copies
  13. 13. Disputes, corrections, and non-retaliation
  14. 14. Retention and legal holds
  15. 15. Termination and offboarding
  16. 16. Changes and contact

1. Scope and employer role

This schedule applies to employee, contractor, scheduling, attendance, leave, payroll-preparation, cash-advance, deduction, tip, service-charge, and earnings features. The customer remains the employer or engaging party and makes all employment, classification, consultation, discipline, remuneration, tax, payroll, health and safety, and payment decisions.

Bibeno provides configured records and calculations and does not become an employer, labour broker, payroll agent, tax practitioner, collective-bargaining representative, lender, or fiduciary merely by providing the feature. This allocation does not reduce Bibeno's responsibility for the security, privacy, availability, access controls, calculation integrity, evidence integrity, and correction capabilities of its platform.

2. Feature activation

Employee cash advances are activated by an authorized business owner for that customer's account after the employer responsibility statement is accepted and the agreement, limits, methods, and employer facts are configured. Payroll or mixed repayment also requires a separate payroll-deduction responsibility statement. These are customer-controlled settings, not a representation by Bibeno that a customer's proposed arrangement is lawful in every circumstance. Other workforce financial features may remain subject to separate release controls. A disabled feature must retain safe repayment, correction, export, dispute, and exit paths.

3. Worker classification and workplace policies

The customer determines lawful employee or contractor classification, applicable sectoral or collective rules, working-time arrangements, leave rules, pay periods, minimum conditions, and workplace policies. A Bibeno label or setting does not determine legal status.

4. Privacy, monitoring, and employee notice

The customer must give employees an appropriate privacy notice covering identity, contact, employment, attendance, device, location where enabled, performance, financial, tip, deduction, and support data. Monitoring must be necessary, proportionate, access-controlled, and consistent with labour, communications, and privacy law.

Biometric, location, child-worker, health, union, disciplinary, criminal, or other sensitive processing remains blocked until its lawful basis, necessity, safeguards, retention, and required authorization are approved.

5. Access and segregation of duties

  • Give each worker and administrator individual access appropriate to role, branch, duty, and employment status.
  • Separate creation, approval, payment, correction, and reconciliation roles where reasonably practicable.
  • Promptly revoke access when authority changes and preserve the historical actor and policy context.
  • Do not expose one employee's pay, advance, disciplinary, or personal information to unrelated users.

6. Time, attendance, and scheduling

The customer verifies clock, shift, break, overtime, night-work, standby, public-holiday, travel, absence, and correction records before relying on them. Device time, offline events, manager edits, missed punches, and employee disputes must remain visible in the evidence trail.

7. Leave

Leave balances and approvals depend on correct employment dates, work pattern, entitlement rules, prior use, carry-over, and adjustments. The customer must review legal and contractual entitlements, communicate decisions, and provide a correction or dispute route. Bibeno calculations are not a substitute for the statutory record.

8. Payroll preparation and tax

Bibeno may assemble approved hours, earnings, allowances, tips, service charges, advances, deductions, and adjustments for payroll preparation or export. This is payroll-preparation software, not outsourced payroll administration. The customer and its payroll or tax provider remain responsible for classification, statutory deductions, payslips, returns, payments, reconciliations, and employee tax certificates.

A generated amount is provisional until the customer's authorized payroll review is complete. Corrections must preserve the original amount, reason, approver, affected period, downstream export, and employee communication.

9. Deductions from remuneration

No deduction may be made unless permitted by law, collective agreement, court order, arbitration award, or a specific written employee agreement that identifies the debt and deduction. Deductions for loss or damage require the applicable fair process and statutory limits, including the aggregate limit that applies to that category.

The system must not silently deduct from insufficient or protected remuneration, exceed an approved amount, or continue after withdrawal, settlement, correction, or termination. The customer must confirm that the authority is valid for the specific debt and deduction, perform final payroll validation, and give the employee the required copy. Bibeno must preserve the configured authority, version, acceptance, delivery, calculation, actor, and correction evidence.

10. Employee cash advances

An advance requires an employer-configured written agreement, principal and disbursement evidence, clear interest and fee treatment, repayment schedule, deduction authority where used, insufficient-pay behavior, dispute and correction routes, early repayment, employment-ending treatment, and delivery of the accepted version to the employee. The business owner controls the offer and terms; the employee must accept the exact version before approval and disbursement.

Bibeno's supported product scope is interest-free and fee-free and does not provide automatic final-pay deduction, acceleration, external collection, or enforcement. The customer is responsible for determining which employment, payroll, tax, credit, collective, sectoral, or other rules apply to its arrangement and must not use the feature for an arrangement that requires unsupported pricing, disclosure, affordability, registration, deduction, or enforcement controls. Bibeno does not characterize an advance as outside regulation merely because it is employer-provided, interest-free, or repaid through payroll, and does not provide legal or tax advice through the feature.

11. Tips, service charges, and earnings

The customer must clearly disclose any mandatory or optional service charge to consumers and employees, establish ownership and distribution rules, approve tax and payroll treatment, and preserve collection, allocation, payout, refund, reversal, and dispute evidence.

A tip must not be silently converted into revenue, a wage substitute, or an employer-controlled deduction. A refund or payment reversal must flow through the configured allocation and correction process without erasing the original evidence.

12. Employee access and copies

Employees must receive or be able to obtain the agreements, policies, acknowledgements, time records, earnings statements, advance balances, deduction schedules, corrections, and decisions that the law or customer commitment requires. Delivery evidence must identify the version and recipient.

13. Disputes, corrections, and non-retaliation

The customer provides a fair route to dispute identity, time, leave, pay inputs, deductions, advances, tips, service charges, or access. Raising a good-faith concern must not by itself trigger deletion, retaliation, or loss of evidence. Bibeno preserves the allocated audit history and supports authorized correction without rewriting history.

14. Retention and legal holds

Workforce records are retained according to the applicable labour, tax, payroll, prescription, privacy, dispute, and legal-hold schedule. The customer must not select an arbitrary short period that destroys a required employment record or an indefinite period without purpose.

15. Termination and offboarding

Offboarding must revoke operational access, preserve required records, complete final payroll inputs and unresolved advances or deductions lawfully, provide required copies, and avoid deleting evidence needed for a dispute or legal hold. An employee's exit does not authorize an unlawful final-pay deduction.

16. Changes and contact

Material changes to employee-facing calculations, deductions, allocation, privacy, or risk are versioned, access-controlled, tested, and communicated to affected customers and employees where required. A changed advance agreement requires new employee acceptance. Support and legal contacts are published through Bibeno's verified public facts.

Bibeno

Point of sale and Backoffice for independent cafés, restaurants, shops and salons.

Book a demo

Product

Software overviewPricingDownload for WindowsBook a demoGet started

Business tools

Customers & loyaltyTeam managementKitchen & recipesBookings & clientsCustomer invoicingMultiple locationsOnline ordering

Company

AboutContact usSign inSupport sign inSales sign in

Legal

Legal centreTermsPrivacyData processing agreementRefunds and cancellationComplaints and CGSO
CGSO participant. We uphold the Consumer Goods and Services Code.

BIBENO (PTY) LTD is a registered CGSO participant and is bound by the Consumer Goods and Services Industry Code.

Unhappy with our complaint response? Contact the CGSO on 0860 000 272 or complaints@cgso.org.za.

Our complaints process and your right to redress
BIBENO (PTY) LTD · Reg. 2026/355321/07© 2026 Bibeno POSsupport@bibeno.co.za+27 60 659 1848

Choose your cookie preferences

Essential storage is always active. Optional analytics and marketing tools remain off unless you allow them. Read more.

Cookie preferences

Control optional website technologies

Necessary technology is always active. Optional categories remain off until you enable them. You can change these choices from the website footer.

Strictly necessary

Remembers your consent choice and supports essential website security and forms. This category cannot be switched off.

Currently used: Bibeno consent storage; Cloudflare Turnstile on protected demo forms.

Functional

Would remember optional site preferences that are not needed for core features.

Not currently used.

Analytics

Would help us understand website use and improve performance through approved measurement tools.

Not currently used.

Marketing

Would support approved advertising, campaign measurement or personalised marketing.

Not currently used.

Your browser is sending a Global Privacy Control signal. Optional categories remain off unless you actively change them here.